Get help
Contact VisiFlora and This Website
For tracking and refunds on an order you have placed, call the order desk at +1 (302) 200-3480, the BuyGoods customer service line. Have your order ID ready. For errors on these pages, privacy or press, email [email protected], Mon-Fri 9:00am-5:00pm ET. Our website inbox cannot see orders, so it cannot change or refund one.
Written by the VisiFlora editorial teamUpdated
All the ways to reach us
How do you contact VisiFlora?
By phone for anything about an order you have placed, and by email for anything about this website. Here are all four contact points.
Tracking, returns and refunds
+1 (302) 200-3480
[email protected]
The phone line is the BuyGoods customer service hotline, as named on the sales page's contact page. The email is listed by the seller (the sales page hides its email address, so we could not confirm it there). Have your order ID ready.
This website
Mon-Fri 9:00am-5:00pm ET. Pages, typos, privacy, press. This inbox cannot see orders.
Office (New York)
900 Third Avenue, Floor 8
New York, NY 10022
Mailing address for this website. Not a returns address.
Returns: call first
Our records: 76 Ninth Avenue, Floor 4, New York, NY 10011
Sales page: 19655 E 35th Dr #100, Aurora, CO 80011, USA
Call +1 (302) 200-3480 and use the return address the order desk gives you. Include your full name, email and order ID. Buyer pays return shipping. Use a tracked service.
Orders from marketplaces or other sellers follow that seller's terms. The sales page names its checkout as BuyGoods (the checkout named on the sales page; the charge appears on your statement under BuyGoods).
Right desk, first time
Who handles which VisiFlora question?
The order desk handles money and parcels; our team handles these pages. Your doctor or pharmacist handles health questions.
| Your question | Who can help | How |
|---|---|---|
| Where is my parcel? | Order support | +1 (302) 200-3480, or the tracking link in your order email |
| Change or cancel an order | Order support | Call fast: orders ship within 24 to 48 hours |
| Return or refund | Order support | Call within 60 days of receipt, order ID ready |
| A mistake on this website | Visifloradaily team | [email protected] |
| Privacy or press | Visifloradaily team | [email protected], Mon-Fri 9:00am-5:00pm ET |
| Is it safe with my medicines? | Your doctor or pharmacist | Bring the ingredient list to your visit |
Shipping times come from the sales site's shipping policy (Sales site, shipping policy). See the shipping page for delivery days by region.
Before you call
What should you have ready before you call?
Your order ID and your delivery date. Four quick steps make the call faster.
- 01
Find the order email
It holds your order ID, the pack you chose and the date you paid. The charge shows as BuyGoods.
- 02
Note the delivery date
The 60-day refund window counts from the day the parcel arrived, so the desk may ask for it.
- 03
Write your question down
One line is enough: track, change, return or refund. It keeps the call short.
- 04
Keep pen and paper ready
Write down the return address, the name of the person you speak with and the date.
The phone line
Whose phone line is the VisiFlora order desk?
It is the BuyGoods customer service hotline. The contact page on the sales site names +1 (302) 200-3480 as that line (Sales site, contact page).
BuyGoods runs the checkout for VisiFlora, so it holds your order record. That is why it, and not our team, can track a parcel, take a return or send a refund. Our team is a retailer that writes these pages; we never see your card details.
Which VisiFlora email address should you use?
For an order you have placed, the seller lists [email protected]. For this website, write to [email protected].
We could not confirm the seller address on the sales page, because the page hides its email (Sales site, contact page). So for anything urgent about money or a parcel, phone the desk instead.
- Our inbox: page errors, typos, privacy requests and press
- Hours: Mon-Fri 9:00am-5:00pm ET
- Not for: orders, tracking, refunds or medical advice
Try VisiFlora for 60 days1 capsule a day with food · from $49 a bottle · free U.S. shipping on 3 or 6 bottles
Order nowReturns
Where do VisiFlora returns go?
To the address the order desk gives you. Two addresses appear in our records, so ask before you mail anything.
Call +1 (302) 200-3480 before you mail anything and use the return address the order desk gives you. Our records list 76 Ninth Avenue, Floor 4, New York, NY 10011; the sales page's return policy lists 19655 E 35th Dr #100, Aurora, CO 80011.
The full steps are on the refund policy page.
Your health
Who should you ask about VisiFlora and your health?
Ask your doctor, eye doctor or pharmacist. Neither the order desk nor our team can give medical advice.
Tell every provider about each supplement you take (NCCIH: using supplements wisely). If you think a supplement caused a reaction, stop it and call your doctor. You can also report it to FDA through its Safety Reporting Portal (FDA: dietary supplement Q&A).
Sudden floaters, flashes of light or a curtain over your vision can mean retinal detachment. Go to an eye doctor or emergency room right away (NEI: urgent warning signs).
Help us fix it
What happens when you report an error on this site?
We check it against the sales page, the brand graphics and our linked sources, then correct the page if we got it wrong. The "Updated" date at the top of the page changes when we do.
A good report names the page, quotes the line and says what you think is wrong. A photo of the panel on your own bottle is the most useful thing you can send, because the seller publishes no Supplement Facts panel online (Brand advertorial, ACCESS Newswire). Please leave out your card details and health history; we do not need them.
We do not delete fair criticism of the product. Read how we write and correct pages in our editorial standards.
Who we are
Is the New York office the VisiFlora manufacturer?
No. 900 Third Avenue, Floor 8, New York, NY 10022, USA is the office of Visifloradaily, a USA authorized VisiFlora retailer. We do not make the capsules, and the sales page names no manufacturer.
Read more about this website.
FAQ
VisiFlora contact questions
What is the VisiFlora customer service phone number?
It is +1 (302) 200-3480, the BuyGoods customer service hotline named on the sales site's contact page (Sales site, contact page). Call it for tracking, changes and refunds on an order you have placed, and have your order ID ready.
What is the VisiFlora support email?
The seller lists [email protected]. We could not confirm it on the sales page, which hides its email address (Sales site, contact page). For anything about money or a parcel, the phone line is the surer route.
How do I track my VisiFlora order?
Use the tracking details in your order email. If you cannot find them, call +1 (302) 200-3480 with your order ID. Mainland U.S. orders usually arrive in 5 to 8 business days (Sales site, shipping policy).
Can the website team see my VisiFlora order?
No. Our website inbox has no access to orders, payments or refunds. Only the order desk at +1 (302) 200-3480 can look up, change or refund an order.
Where is the Visifloradaily office?
Our office is at 900 Third Avenue, Floor 8, New York, NY 10022, USA. It is a mailing address for this website, not a returns address and not a factory. Call the order desk for the return address.
When is the Visifloradaily website inbox answered?
Mon-Fri 9:00am-5:00pm ET. Write to [email protected] about page errors, typos, privacy or press. Messages about an order you have placed are best sent to the order desk by phone instead.
How do I report a side effect from VisiFlora?
Stop taking it and call your doctor. You can also report a reaction to FDA through its Safety Reporting Portal (FDA: dietary supplement Q&A). For a refund, call +1 (302) 200-3480 within 60 days of receipt.
Who wrote this
Written and reviewed by
Plain-language pages built from what the seller publishes and from linked eye-health sources.
Last updated . Read our editorial standards and how we check reviews. This website is run by a USA authorized VisiFlora retailer, not by the manufacturer. We earn money when you buy through our order links.
Keep reading
More about VisiFlora
Refund policy
Return rules, the parcel checklist, refund timing and which return address to use, in plain English.
Read more
Shipping
VisiFlora delivery times, shipping costs by pack and destination, tracking, and what to do if a parcel goes missing.
Read moreAbout us
Who runs this website, how it earns money, what it will never print and who reviews its pages.
Read moreUSA authorized VisiFlora retailer
Ready to try VisiFlora?
Pick a pack. Every pack covers at least the 60-day money-back window at one capsule a day.
- Secure BuyGoods checkout
- 60-day money-back window
- Ships from the U.S. with tracking