Shipping
VisiFlora Shipping and Delivery
VisiFlora orders ship within 24 to 48 hours of payment confirmation. Mainland U.S. delivery takes about 5 to 8 business days. Shipping is free on 3 or 6 bottles and $9.95 on the 2-bottle pack. Alaska, Hawaii, Canada, the UK, Ireland, Australia and New Zealand take about 12 to 20 days. Tracking comes in your order email.
Written by the VisiFlora editorial teamUpdated
Delivery times
How long does VisiFlora shipping take?
About 5 to 8 business days in the mainland U.S., after a 24 to 48 hour handling time. Farther places take longer.
| Ships to | Cost | Delivery time |
|---|---|---|
| Mainland U.S., 2 bottles | $9.95 | 5 to 8 business days |
| Mainland U.S., 3 or 6 bottles | Free | 5 to 8 business days |
| Alaska and Hawaii | Shown at checkout | 12 to 20 days |
| Canada, UK, Ireland, Australia, New Zealand | Flat international fee, shown at checkout | 12 to 20 days |
Orders ship within 24 to 48 hours of payment confirmation. No carrier is named in the policy (Sales site, shipping policy).
Order to doorstep
What happens after you place a VisiFlora order?
Four stages, from payment to delivery. The picture moves with you as you scroll.
- 01
Payment confirmed
BuyGoods confirms your payment and sends an order email. Keep it: it holds your order ID.
- 02
Packed and shipped
Orders ship within 24 to 48 hours of payment confirmation, per the shipping policy.
- 03
Tracking arrives
Tracking details come in your order email. No carrier is named in the policy, so use the link you are sent.
- 04
Delivered: day 0
Mainland U.S. orders take about 5 to 8 business days. The 60-day window starts the day the parcel arrives.
Shipping cost
How much does VisiFlora shipping cost?
Nothing on 3 or 6 bottles sent within the U.S. The 2-bottle pack adds $9.95, the mainland U.S. rate in the shipping policy (Sales site, shipping policy), for a total of $167.95.
The sales page calls it a "small shipping fee". International orders pay a flat fee that the order page shows before you pay; we do not print it here because it may change.
One thing to know before you order: if you return the bottles, the refund is the purchase price minus shipping fees (Sales site, return policy). Compare packs on the pricing page.
Tracking
How do you track a VisiFlora order?
Use the tracking details in your order email. That email also holds your order ID, which you need for any call about the order.
No tracking yet? Give it two business days after payment, then check your spam folder. If it is still missing, call +1 (302) 200-3480, the BuyGoods customer service hotline, as named on the sales page's contact page. The website inbox cannot see orders, so email to us will not speed things up.
If something goes wrong
What if your VisiFlora package is late, lost or damaged?
Call the order desk with your order ID. These steps help the call go faster.
Check the timing
Count 5 to 8 business days from the ship date, or 12 to 20 days for farther places. Weekends and holidays do not count as business days.
Check the tracking
Look at the last scan. Check with neighbors, your mailroom or your mailbox if it says delivered.
Photograph any damage
Take pictures of the box and the bottles before you throw anything away.
Call the order desk
Call +1 (302) 200-3480 with your order ID, the tracking number and your photos ready.
Try VisiFlora for 60 days1 capsule a day with food · from $49 a bottle · free U.S. shipping on 3 or 6 bottles
Order nowReturn mail
Where do you send a VisiFlora return?
To the address the order desk gives you when you call. Two return addresses appear in different places, so never mail bottles without calling first.
Call +1 (302) 200-3480 before you mail anything and use the return address the order desk gives you. Our records list 76 Ninth Avenue, Floor 4, New York, NY 10011; the sales page's return policy lists 19655 E 35th Dr #100, Aurora, CO 80011.
- Include your full name, email and order ID in the parcel.
- Buyer pays return shipping. Use a tracked service.
- Refund timing: 3-5 business days after the return is credited, then 5-10 days for your card issuer to post it.
The full rules are on the refund policy page.
Outside the U.S.
Does VisiFlora ship outside the U.S.?
Yes, to five countries: Canada, the United Kingdom, Ireland, Australia and New Zealand (Sales site, shipping policy). Each pays a flat international fee, and delivery takes about 12 to 20 days.
We found no other countries in the policy. If you live elsewhere, call the order desk before you order. Ask about any local import charges too, since the policy does not mention them.
Plan for the longer trip. At 12 to 20 days in transit, a parcel can use up a good part of a month before the first capsule. The 60-day window still starts only when the order reaches you (Sales site, return policy).
Delivery day
What should you do when your VisiFlora order arrives?
Write down the date. Your 60-day money-back window starts the day you receive the order (Sales site, return policy).
- Count the bottles and check them against your pack
- Photograph the label panel and the lot number
- Keep the box and the order email until you decide
- Store the bottle closed, cool and dry, out of reach of children
Then start with one capsule a day with food. Questions about the order go to +1 (302) 200-3480; see the contact page for everything else.
FAQ
VisiFlora shipping questions
How long does VisiFlora take to arrive?
About 5 to 8 business days in the mainland U.S., after orders ship within 24 to 48 hours of payment confirmation (Sales site, shipping policy). Alaska, Hawaii and the five international countries take about 12 to 20 days. Your tracking link shows the latest status.
Which countries does VisiFlora ship to?
The shipping policy lists the United States, Canada, the United Kingdom, Ireland, Australia and New Zealand (Sales site, shipping policy). Orders outside the U.S. pay a flat international fee shown at checkout and take about 12 to 20 days. We found no other countries listed.
Does VisiFlora ship to Alaska and Hawaii?
Yes. The shipping policy gives about 12 to 20 days for Alaska and Hawaii, longer than the 5 to 8 business days for the mainland (Sales site, shipping policy). Check the shipping cost on the order page before you pay, because the policy's $9.95 rate is for the mainland.
Which carrier ships VisiFlora?
The shipping policy does not name one (Sales site, shipping policy). Use the tracking link in your order email, which will show who is carrying your parcel. If no tracking arrives within a few days of payment, call the order desk at +1 (302) 200-3480 with your order ID.
Can I change my VisiFlora shipping address after ordering?
Call +1 (302) 200-3480 right away. Orders ship within 24 to 48 hours of payment confirmation, so there is only a short time to make changes. Have your order ID and the correct address ready. Email to this website will not reach the order desk.
Why hasn't my VisiFlora order shipped yet?
It may still be inside the handling time. Orders ship within 24 to 48 hours of payment confirmation, so a weekend order may wait until the next working day to move (Sales site, shipping policy). If two business days pass with no tracking email, check your spam folder, then call +1 (302) 200-3480 with your order ID.
Do I pay shipping to return VisiFlora?
Yes. The return policy says the buyer pays return shipping, and the refund is the purchase price minus shipping fees (Sales site, return policy). Use a tracked service, include your full name, email and order ID, and call +1 (302) 200-3480 for the return address first.
Who wrote this
Written and reviewed by
Plain-language pages built from what the seller publishes and from linked eye-health sources.
Last updated . Read our editorial standards and how we check reviews. This website is run by a USA authorized VisiFlora retailer, not by the manufacturer. We earn money when you buy through our order links.
Keep reading
More about VisiFlora
Pricing
All three VisiFlora packs with real prices, cost per day, shipping and the BuyGoods checkout explained.
Read moreRefund policy
Return rules, the parcel checklist, refund timing and which return address to use, in plain English.
Read more
Contact
The order desk phone, the seller email, our website inbox, the office address and the return-address rule.
Read moreUSA authorized VisiFlora retailer
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